Audit: One-stop state licensing system little used

Dec 8, 2013

LANSING, Mich. (AP) - Michigan's auditor general says state departments mostly aren't using a one-stop online permitting system designed to help people who want to start, operate or expand a business.

An audit released last week found that Michigan spent $20 million developing and maintaining the Michigan Business One Stop System, but it gets little use. The system was created from 2007-09 to give entities doing business with the state a single entry point and to streamline licensing.

Auditors say state agencies have no strategic plan for the continued development and use of the one-stop system.

A lead agency told other departments to integrate with the new system. But agencies said their permitting processes were complex and it was easier for businesses to use existing procedures.

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