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Tue July 29, 2014
GM struggling to overhaul its corporate culture
General Motors has been in the news a lot, probably more than it wants to be. Daniel Howes, a business columnist at The Detroit News, wrote an article about the automaker's struggle to overhaul its culture in the wake of failed parts, recalls, government criticism, and more.
Howes described GM’s corporate culture in his article as “blame-shifting, lack of accountability, and a callous disregard for customers.”
He said changing the leadership and putting new people on the board of directors may be necessary, but is not enough to change the culture of the company.
“It’s going to take a much longer-term approach that is a lot more consistent and shows a lot more discipline,” Howes said.
Read his article here.
*Listen to the full interview above.