Lansing BWL officials to discuss what went wrong after December's ice storm

Jan 7, 2014

In the midst of the current weather crisis, Lansing utility officials plan to spend time tonight trying to figure out what went wrong during the last weather crisis in the capitol city.

Two weeks ago, an ice storm knocked out power to 40% of Lansing Board of Water and Light customers.

Many customers grew very angry as they waited for more than a week to get their electricity turned back on. That anger only grew worse when it was learned that the man in charge of the city’s utility left town during the outage to spend time with his family in New York.

Tonight, BWL commissioners are expected to discuss conducting an investigation into why it took so long to get the power back up and how the utility can better communicate with the public.

Meanwhile, there are calls for the head of BWL to resign and for the state Public Service Commission to assume oversight of the capital city’s electric utility.