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Wed February 13, 2013
Vehicles hit all-time dependability record
J.D. Power reports that average vehicle dependability was better than any year since the study began in 1989.
The study looks at problems reported for three-year-old vehicles. So, the 2013 study looks at vehicles purchased in 2010.
On average, there were 126 problems reported for every 100 vehicles - or, put another way, not much more than one problem per vehicle.
Lexus once again led the pack, improving from 86 problems per 100 last year, to 71 this year.
Porsche followed with 94, and Lincoln was third best, with 112.
Although the Chrysler brand remained at the bottom of the rankings, it was the second-most improved brand.
Chrysler dependability jumped to 153 problems per 100 vehicles compared to 192 per 100 last year.
Ram, Chrysler's truck division, was the most improved brand. Last year, the brand reported 174 problems per 100, and this year, that was markedly better, at 122.