Brynne Belinger is frustrated. Really, really frustrated.
In June, Belinger found out her 2009 Impala was among the millions of cars being recalled by General Motors, many of them for ignition switch problems.
But when she called her local dealership, she was told she'd need to wait until GM sent her an official notice of the recall.
That letter didn't arrive until October.
Belinger called her dealership, only to receive more bad news.
"They're hoping they will get the part in four to six weeks, but what they've found is it's taking more like six to eight weeks. And once they get the part in, it will take between two to four weeks to get me in for an appointment."
GM says vehicles with ignition switch problems can be safely driven as long as only the key is in the key ring -- no heavy objects, no extra house keys, etc., on the ring.
Belinger, a manager at Western Michigan University, isn't buying it.