J.D. Power

Auto
2:34 pm
Tue September 10, 2013

Car buyers increasingly internet and app-savvy

smart phone car buying app
automotiontv.com

It's not just "Gen Y" consumers using their smart phone apps, social media, and the internet to decide what car to buy.

Four out of five people used a broad array of digital sources of information when narrowing down their search, according to a new survey by J.D. Power and Associates.

About half did not have a brand preference when they began their search.

Researcher Arianne Walker says car companies need to be everywhere - because consumers are.

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Politics & Government
8:53 am
Thu June 20, 2013

In this morning's news: Governor pushes Medicaid, teachers rally in capitol, GM receives top score

Morning News Roundup, Thursday, Oct. 13, 2011
User: Brother O'Mara Flickr

Governor cuts trip short

Governor Rick Snyder will return early from his trip to Israel today in order to lobby for Medicaid expansion. Snyder will encourage fellow Republicans to pass the legislation. “Today is the last day for lawmakers to pass Medicaid expansion before their two-month summer break,” reports Jake Neher.

Teachers protest education legislation

Michigan teachers rallied in Lansing yesterday to protest legislation that would allow state officials to close struggling school districts.  According to the Associated Press, “the legislation lets the state superintendent and treasurer dissolve a district with 300 to 2,400 students if certain criteria are met.”

General Motors receives high ratings

For the first time ever, General Motors topped the Initial Quality Survey released by automotive tracking firm J.D. Power.  Michigan Radio’s Tracy Samilton reports that GM received a better score than any other corporation in the study.  She says "people are reporting very few mechanical problems.  Most automakers have drummed out serious engine and transmission defects from their cars."

Auto
5:33 pm
Wed June 19, 2013

General Motors vehicles have fewest problems in first 90 days

This year's vehicle Initial Quality Survey by the business tracking firm J.D Power and Associates is a bit of a stunner.

The survey asks people how many problems they had with their car in the first 90 days of ownership.

The top auto company was GM. 

The company's GMC brand was second only to Porsche.  That's the first time GMC has ranked anywhere near that high in the history of the survey.   Chevy was fifth, also a dramatic rise in the rankings.

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Auto
5:38 pm
Wed February 13, 2013

Vehicles hit all-time dependability record

2010 Ram Laramie
Chrysler

J.D. Power reports that average vehicle dependability was better than any year since the study began in 1989.

The study looks at problems reported for three-year-old vehicles.  So, the 2013 study looks at vehicles purchased in 2010.

On average, there were 126 problems reported for every 100 vehicles - or, put another way, not much more than one problem per vehicle.

Lexus once again led the pack, improving from 86 problems per 100 last year, to 71 this year.

Porsche followed with 94, and Lincoln was third best, with 112.

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