reliability

Ford Motor Company fell from grace in a Consumer Reports survey this year.

The survey predicts reliability of new models, based on past performance of older versions of the cars.

Ford dropped from 10th place to 20th.

David Champion is with Consumer Reports. 

He says the MyFordTouch and MyLincoln Touch in-car communications systems work poorly.

And a new transmission in the Ford Focus and Fusion doesn’t work well, especially at parking lot speeds.