retraining

Measuring the costs and benefits of retraining

Apr 4, 2012
Kate Davidson / Changing Gears

Measuring the success of retraining programs used to be straightforward. You just looked at how many people got better paying jobs. Now the emphasis is shifting from how job seekers benefit to how taxpayers benefit too. That’s because some federal funds for workforce development are shrinking, and local agencies have to do more to make their case.

In the Midwest, we hear a lot about retraining. A lot of the money for retraining and other job services comes from the federal government, through the states, to local programs like this one in Jackson, Michigan.

Jennifer Knightstep was a researcher in the media archives at General Motors until she was laid off in 2008. Her first reaction was fear.

“I panicked for a few minutes, and then I tried to think of what I wanted to do next,” she says. “There’s not a big demand for archivists in Metro Detroit or anywhere else for that matter.”

So instead of trying to get a similar job, Knightstep decided to go in a new direction.

“I thought maybe I should start trying to do what I really wanted to do, which was be a writer.”

When she filed for unemployment, she learned about No Worker Left Behind, a program in Michigan that offered up to $10,000 in tuition for degrees in emerging industries. NWLB was scaled back in 2010 following federal funding cuts.

When most people think about growing fields, freelance writing is not the first job that comes to mind, but Knightstep made it work.

Preeti Upadhyaya

Unemployment numbers in the Midwest are bad. Not as bad as when the recession was at its worst, but there are still a lot of people looking for jobs. Even so, we keep hearing that some employers can’t find enough skilled workers. Michigan Governor Rick Snyder says in his state alone, there are more than 77,000 job openings that can’t be filled.

There is really only one way to bridge that gap. People need training. And the way people are getting that training is changing.

Wendy Whitmore is the CEO of EMR Approved, a company in Chicago that works with doctors and hospitals that are making the switch to electronic medical records.

Four years ago, EMR Approved didn’t exist. Back then, Wendy Whitmore was running SSG Consulting, an IT consulting firm that wasn’t doing so well.

So she decided to try something new, and she took 12 of her employees with her.

Whitmore still runs SSG Consulting, and some of her employees straddle both businesses, but what they’re doing now is totally new.