"The jury is back, the verdict is in."
That’s how Transportation Secretary Ray LaHood announced that faulty electronics played no role in cases of unintended acceleration in Toyota cars. It’s unequivocal good news for a company attempting to rebuild its reputation.
Last year, Toyota recalled millions of its cars for gas pedal defects that could cause unintended acceleration.
Those recalls shook the company’s reputation for safety like an earthquake.
Dean Stewart is Service Manager for Victory Toyota in Canton, Michigan. The dealership's huge - and nearly empty - service garage, has only one car on a lift that was brought in under a recall. But last year at this time, the place was bustling:
"I mean we were open 7 days a week, we had two shifts, we were working 90 hours a week just to make sure we could take care of our customers," says Stewart.